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Who are we?

Pied De Poule

Koningstraat 19 

8400 Oostende



By personal data we mean all information about an identified or identifiable natural person. This concerns data that you have provided to us ourselves, which we assign to you for the use of our products and / or services, which we obtain through the use of our products and / or services.

It is about data to identify you (name, address, customer number, account number ...), to contact you (address, telephone or mobile number, fax, e-mail, user name, identification data about the devices you use ...) and to to be able to serve you correctly (which products or services you use, preferences and interests, activity, feedback ...).

Processing purposes

Personal data are processed for various purposes. However, we ensure that we only collect and process the data that is adequate, relevant and limited to what is necessary for the purposes for which it is processed.

We thus use your personal data: To comply with our legal obligations; If we have received permission from you for this. You are, of course, free at all times. If you wish to withdraw your consent, you can contact us via the standard channels;

For the execution of an agreement and / or to be able to assess whether a contract or service can be concluded

If we have a legitimate interest to do so (processing for research purposes, dispute management and legal risks, complaints management and after sales service, exercising and safeguarding our rights, ...). In doing so, we must ensure that the balance between those legitimate interests and the impact on your privacy is not disturbed in any case.

Legal grounds for processing

Internally we take Pied de Poule the necessary technical and organizational measures to protect your personal data both in our offices and / or via our website. For example, we employ the necessary firewalls that secure external access from outside, a stringent password policy is applied. We ensure that our employees and processors only have the necessary information they need in the performance of their assignment and those who handle data in a safe and confidential manner.

If you are a customer with us, we also store your contact and billing information. These data are necessary for the cooperation to run smoothly.

Transfer to third parties

Only Pied de Poule uses your data. We therefore DO NOT share your data with third parties.

Storage period

Personal data may of course not be kept longer than necessary for the purposes for which they are processed. In that respect, the storage period can also vary, depending on the purpose.

What are your rights?

1. Right to inspect and correct, change or delete data

has the right to inspect all personal data we collect from you. Any incorrect or incomplete data can be changed or removed.

2. Right to be forgotten

has the right to have your data removed from our databases.

3. Right to file a complaint

If you believe that we have processed your information unlawfully, you have the right to file a complaint with the Privacy Commission

This version of the privacy statement was last modified on 23/05/18.


Use of cookies

On the webshop - use cookies. Because we consider your privacy important and we want to make your visit to our website as pleasant as possible, we think it is important that you know how and why we use these cookies.

Cookies are small text files that are stored by your computer or mobile device when you visit our webshop. These cookies contain information such as the language preference, so that this information does not have to be entered every time a new visit to the website is made.

If you wish to block cookies, you can always do so through your browser settings. We would like to refer you to the help page of your specific browser.

Pied de Poule uses various cookies:

  • Functional or necessary cookies: These cookies ensure that the website or webshop function properly. These facilitate and personalize your visit and user experience. E.g. The shopping cart in the webshop, products on the wish list browser settings, ...
  • Analytical cookies : Through analytical cookies we collect information about the use of our website or webshop by the users with the help of third parties (Google Analytics). By measuring and mapping the use of the website or webshop, we can improve it and thus optimize its ease of use. The following data is stored e.g.: browser characteristics, when and for how long you use the website; which pages are visited, whether the functionalities are used, ...
  • Social media cookies from third parties: These cookies are placed by the social media websites themselves; these cookies ensure that functions of those websites are possible, e.g. a Youtube video, Google maps, like or share via Facebook or other channels. We would like to refer you to the statements on the websites of these social media channels.
  • Marketing cookies: Advertising cookies are placed on our website or webshop. We use the information from these cookies in order to be able to make the most relevant offers for you. For our webshop we wish to help you by pointing out possible articles that may be of interest to you. This is done on the basis of your previous visits, your history of purchases and your interests that we know because we asked you to do so. All this information is combined so that we get an idea of ​​your preferences and the webshop can be adapted for you.

Which cookies are placed via our site?

First Party cookies

Pied de Poule uses first party cookies or direct cookies that serve to improve your user experience on means that they only collect information on our website itself. They arrange the technical part of the website and remember certain things of the visitor, such as the language choice, the visited page and the time spent by the visitor on the website.

Third Party cookies

There are also third parties with another domain name that places cookies via the website of Pied de Poule. Examples are Google and Facebook. They keep track of the surfing behavior of users and create a user profile based on that data.

Parties that may put cookies:


Who can you contact for questions?

If you have any questions, complaints or comments about our privacy statement or the way we process your personal data, including exercising your rights, please contact Pied de Poule, Koningstraat 19, 8400 Oostende.

This can be done by:

Pied de Poule has the right to change this cookie statement. This cookie policy was last modified on 23/05/18.